STANDARD SHIPPING. Delivers in 2-5 business days anywhere in the U.S. after processing, please keep reading for processing time.
FREE SHIPPING OVER $50. Delivers in 1-3 business days anywhere in the U.S. after processing, please keep reading for processing time.
Processing for products can take 2-4 Days depending on order quantity. Please allow wait time for processing before calculating shipping time. We try our best to process within 1-2 days but keep in mind 2-4days.
INTERNATIONAL Delivers in 2-7 business days anywhere in world, after processing. Cidenna Brand LLC does NOT cover any duties/taxes/customs fees that may occur with international shipments.
Please allow 2-5 weeks for delivery of (pre ordered) items ONLY!
HOLIDAY During the holiday season, shipping delays could occur.
We do not ship on Sundays but we still process orders everyday of the week including Sundays excluding Holidays.
If your package has not arrived within 5-10 days from the confirmed date of shipment, please email us at Info@cidenna.com
and we will be happy to help you locate your order to ensure it is in route to you!
Return Policy: Please return item(s) within 30 days. We do not accept items that are worn, washed, altered, sale items, accessories, undergarment, bodysuits & swimsuits. We do not do refunds or exchanges. We will gladly issue you store credit in the form of an e-gift card to the email address on file. Store Credit can be used immediately and never expires. When returning, we recommend using a trackable service such USPS flat-rate shipping. Please also remember that you are responsible for returning shipping charges.
On your packing slip included in your original order please enter the Reason Code for your return in the space provided next to the item.
Please note: all final sale items are non-refundable/returnable.
Reason for return:
Did Not Fit
Did Not Like
Incorrect Item Sent
* PLEASE INCLUDE YOUR PACKING SLIP WITH REASON CODE IN RETURN PACKAGE*
Original shipping charges are non-refundable.
Online Store Credit can only be used online at www.cidenna.com - not valid on in-store purchases.
Any purchase amounts that exceed the value of the online store credit will require an additional method of payment for the remaining balance due.
Online Store credit never expires.
Online Store credit is provided in U.S. Dollars.
For more information about Online Store Credit, please contact email@example.com.
Gift cards, e-gift certificates, cosmetics, jewelry, and final sale merchandise may not be returned for a refund, credit, or exchange; unless received damaged, defective, or the wrong item(s) shipped.
For any additional inquiries regarding returns please email our Customer Service team at firstname.lastname@example.org